Services

Health Check

Health Check

Getting to the causes of your problems, and providing guidance on addressing them.

A Black Marble Health Check is an examination and assessment of current solutions, across a range of software platforms with an identification of client problems, deviation from best practice, and risks. Advice on mitigation and remediation (e.g. Collaboration, ALM) is also provided.

A Black Marble Health Check can highlight where your systems align with recommended best practices, and identify where your existing implementation is in alignment with your business needs.  We can identify how you can increase operational efficiency, maximise system uptime, and reduce costs through examination of the most critical aspects of your environment.

Black Marble’s Health Check helps expose vulnerabilities in your infrastructure and operational processes. The Health Check reveals the causes of problems, not just the symptoms, helping you to take a proactive approach in addressing the problems. This approach can help optimise productivity and uncover potential risks before they affect users and drive up support costs.

Black Marble’s Health Check can address your key needs now, as well as your projected needs over the next few years.  There is also minimal intrusion to your IT systems, while gathering key data and we have a strict policy of non-intervention throughout the Health Check.

We will provide a set of recommendations to improve your implementation; including any action that can help you reach your highest performance goals. In addition, we can provide recommendations to ensure that your environment is configured and managed properly to meet your business needs.
Black Marble will produce a report, analysing the information gathered on site, and providing a summary of our findings. This report will include a description of the risks involved with the current implementation, and highlighting any problem areas. In addition, it will provide recommendations for the short term and longer term, as well as practical solutions for each of the identified risks.  Where the installation has been found to deviate from best practice, the differences have been listed and the impact assessed.

Some samples of our Health Check services include:

SharePoint

SharePoint is increasingly used to store business-critical data and as a development platform for business-critical applications. A poorly functioning SharePoint environment increases the burden on your administrators and lowers the productivity of your users, causing significant impact to your business.
Via our SharePoint Server Health Check we can identify how you can increase operational efficiency, maximise system uptime, and reduce costs through examination of the most critical aspects of your SharePoint environment.

Black Marble’s Health Check helps expose vulnerabilities in your SharePoint infrastructure and operational processes. The Health Check reveals the causes of problems, not just the symptoms, helping you to take a proactive approach in addressing them.

ALM

Software development is about more than just writing code. It has a huge strategic impact on an organisation. For too many companies their development process ends with a basic source control system, but there is much, much more that can be done to assist in the goal of producing high quality software.
Application development teams that predictably deliver business-critical applications can help a company maintain a competitive edge in the marketplace and drive top-line growth.

Effective application lifecycle management can help control costs associated with software errors, and improve development project success rates.

Black Marble can provide an ALM Health Check for your systems and processes – to aid you in identifying any inefficiency in the development process across projects and applications as well as providing guidance in how to pull it back on track.

With our Health Check, we can help you to understand your current state, as well as define the right path to improve application development capabilities with the best return on your investment, balancing the costs and implementing the key processes first.

This Health check from Black Marble is based on best practices and knowledge developed through years of experience and knowledge with the Visual Studio family of products. Our methodology and deliverables are highly dependable and readily applied to your specific environment, to enhance and improve your application lifecycle experience.

Adopting an ALM system is not that easy for any company. There are many components that that need to be considered; some are technical, but many are more people focused. We can address your end-to-end application lifecycle needs and enable you to prioritise and implement capabilities in the best order with our ALM Team.

BizTalk

Black Marble will provide a BizTalk Consultant onsite to run through the current BizTalk set up to ensure that it meets with accepted best practice.

Our experienced Consultant will assess the BizTalk Servers and carry out the investigation, as well as documenting the BizTalk and SQL performance and recommendations following the Health Check.

In the event of issues being identified, these are documented and a recommendation is provided for each item.  Red indicators should be remedied urgently as they presently cause a security/performance/reliability issue.  Amber indicators should be assessed in the near future, as they may develop into more significant problems.

Associated Specialisations

The Health Check reveals the causes of problems, not just the symptoms—helping you take a proactive approach. This methodology, with minimal intrusion into the business, uncovers potential risks and optimises productivity. Rik Hepworth, IT Director, Black Marble.